Shipping & Delivery

Shipping & Delivery Policy

At Newborn Guide Book, we aim to deliver your order quickly, safely, and reliably. Please review the information below regarding our shipping and delivery process.

Order Processing Time

All orders are processed within 1–3 business days after payment is received.
Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders, processing times may be slightly delayed. In such cases, we will notify you by email.

Shipping Times

Estimated delivery times depend on your location:

  • Domestic Orders: 5–10 business days

  • International Orders: 10–20 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout and displayed before you complete your purchase.

Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information (when available).
Tracking updates may take 24–48 hours to appear.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact us as soon as possible so we can assist you.

📧 Email: asknewbornguide@gmail.com. We are committed to resolving delivery issues promptly and fairly.

Incorrect Shipping Information

Please ensure that your shipping address is entered correctly at checkout.
We are not responsible for orders delivered to incorrect addresses provided by the customer.

If you notice an error in your address, contact us immediately after placing your order.

Changes & Cancellations

If you need to change or cancel your order, please contact us within 12 hours of placing it.
Once an order has been processed or shipped, we may not be able to make changes.

Questions?

If you have any questions about shipping or delivery, feel free to contact us:

📧 asknewbornguide@gmail.com
🕒 Response time: 24–48 hours